1st Call Training Privacy Policy

 Privacy Policy


We at 1st Call Training take privacy very seriously and are committed to ensuring that personal data is secure and fully endorse and adhere to the principles of data protection as set out in the General Data Protection Regulation [GDPR].


Types of data we collect 

Personal data includes personal details, contact details, photographic images, payment details, together with any other information we obtain directly from you or from third parties such as your employer.


How we use personal data 

1st Call Training needs to collect personal data for the purposes of booking & maintaining training and test records as required by our accrediting bodies.  We will use personal data to record training & tests, the provision of achievement certificates and all other purposes connected with our role as an Approved Multi-accredited Training Centre. Where necessary this data may be shared with accrediting bodies to upload results and/or apply for accredited operator cards and/or certification. This data may also be shared with any companies that we work in partnership with or who perform services on our behalf. 


How long we retain personal data  

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information, for example data about your training to fulfil our statutory obligations, for up to 7 years.


 Access to personal data

The accuracy of your information is important to us. If you have any queries about how we use your personal data or would like to access the data we hold on you please contact: Sue Pike by email: accounts@1stcalltraining.co.uk or by Telephone 0845 3883 671. You have the right to ask for a copy of the information 1st Call Training hold about you. You have the right to request that data we hold on you is erased or rectified.

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